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PRIVACY STATEMENT

VERSION 1.0 MARCH, 2008

This policy outlines the measures we have taken to implement the requirements of the Privacy Act 1998 (and the Telecommunications Act 1997 if telecommunications services are provided to you) which provides the National Privacy Principles.

When you use our website "www.NextTelecom.com.au " ("web site") or if you acquire goods or services from us we are required to follow a specific Privacy Policy that is detailed herein.

You may be providing your personal information to us, through our website, or through our account managers or otherwise. In doing so you agree to the collection, use and disclosure of that information in accordance with this Privacy Policy. Please note if you do not consent to use of your personal information for certain reasons, we may not be able to provide you with our services or products.

About This Policy

This policy outlined the measures we have taken to implement the requirements of the Privacy Act 1998 (and the Telecommunications Act 1997 if telecommunications services are provided to you) which provides the National Privacy Principles. It is designed to answer any queries you might have about how we collect, use and disclose your personal information. If you have any further queries about Next Telecom's privacy practices, please contact Next Telecom on 1300 00 NEXT (6398). Also we will provide a copy of this Privacy Policy to you via collection form our reception at Level 1, 69 Christie Street, St Leonard’s NSW 2065.

What Information Could We Collect

We may hold information that you have provided to us about yourself or your company, and definately information about your use of our services such as telecommunications services and on-line services. Information that you might provide to us may include information provided in applying for goods or services such as a mobile phone, data or voice services - for example, your contact details, driver's license number, photo identification, general demographic information and financial information. Or information generated by your use of our services - for example, your usage or telecommunications calling patterns and details of any contact you have with Next Telecom such as through our staff or specificaccount managers. Finally, information provided as part of your use of the Next Telecom web site such as your address, contact numers or email address/s.

What we May Do With This Information

We collect information about you to provide you with a particular product or service/s. We may also use personal information for related purposes such as providing our service or services, approving an application for Next Telecom services, internal accounting and administration, including sharing information with our related bodies corporate or credit agencies for reporting purposes, providing your contact details to recommended suppliers (after your written consent to do so) and for other approved purposes, attempting to protect you and Next Telecom from fraud, preventing credit infringement or developing a better understanding of your needs.
If you do not provide us with your personal information, we cannot provide you with these services.

Do We Supply Your Information To Others?

Other than disclosure to service providers (explained below) or as required by law (for example, disclosure to various Government departments or to courts), our policy is that we do not generally give your personal information to other organisations unless you have given us your consent to do so.

We may share your personal information with service providers and other third parties to help us run aspects of our business efficiently. Occasionally Next Telecom might also use your personal information for other purposes or share your information with another organisation because:

  • we believe it is necessary to provide you with a service that you have requested;
  • we believe it necessary to implement our terms of service;
  • we believe it is necessary to protect the rights, property or personal safety of another Next Telecom customer, any member of the public or Next Telecom
  • we believe it is necessary to do so to prevent or help detect fraud or serious credit infringements - for example, we may share information with other utility companies, credit reporting agencies, law enforcement agencies and fraud prevention units;
  • we believe it is necessary to protect the interests of Next Telecom for example, disclosure to a court in the event of legal action to which Next Telecom is a party; or
  • the assets and operations of the business are being transferred to another party as a going concern

When we share information with other organisations and service providers as set out above, we do so in accordance with this Privacy Policy. To the extent that these organisations and service providers gain access to your personal information, they are covered by strict privacy rules that prevent them from keeping this information or using this information for any other purpose.

Will You Receive Marketing Material From Next Telecom?

Next Telecom likes to keep you up to date with our special offers and new services, unless you've specifically asked us not to. Please note that once you've signed up to a Next Telecom service, you can choose not to receive marketing information from us by calling our customer care team on 1300 00 NEXT (6398).

If You Wish To Access Information We Keep About You

If at any time you want to know what personal information we hold about you, you are welcome to request a copy of your customer record by calling the Next Telecom customer care team on 1300 00 NEXT (6398).

If You Wish to Change The Information We have about You

If at any time you wish to change personal information that is inaccurate or out of date, please contact us and we will take reasonable steps to amend our records.

How Will Next Telecom Hold Your Information Secure

Next Telecom endeavours to take all reasonable steps to keep your personal information secure. Only authorised users can access your personal information, and access is only for approved purposes. We train our staff and require our data operators to respect the privacy and confidentiality of your information.

Unfortunately, we can't give you an absolute guarantee that your information is always secure. For example, no data sent over the internet is 100% secure. While we do out best, we can't be held responsible for events arising from unauthorised access to your personal information.

How To Contact Us

If you have any further queries relating to our Privacy Policy, or you have a problem, please call Next Telecom customer care on 1300 00 NEXT (6398).
 

TERMS OF USE OF THE NEXT TELECOM WEBSITE

VERSION 1.0 JANUARY, 2008

By viewing the pages of this site, you acknowledge that you have read and accepted these notices and disclaimers.

While every endeavour has been made to supply accurate information, errors and omissions may occur. Accordingly, to the extent permitted by law, Next Telecom and its employees, agents and consultants, excludes any liability for any loss or damage (including indirect, special or consequential loss or damage) which may directly or indirectly result from any advice, opinion, information, representation or omission, whether negligent or otherwise, contained on this website. If any law prohibits the exclusion of such liability, Next Telecom limits its liability to the extent permitted by law, to the re supply of the relevant material or information.

Copyright

All material on this website is copyright in Australia under the Copyright Act 1968 and in other countries through international treaties.

You may view this website and its contents using your web browser and save an electronic copy of the website solely in the usual operation of your web browser in visiting the site.

You may not reproduce, republish, copy, transmit (including broadcast), adapt, sell, modify or display for redistribution to third parties or for commercial purposes any material contained in this website without Next Telecom’s written permission.

Links

This website includes links to third party websites. Next Telecom is not responsible for, and makes no representations, warranties or conditions concerning the contents of any linked site or any link contained in a linked site. Next Telecom provides links to you only as a convenience, and the inclusion of any link does not imply endorsement, investigation or verification by Next Telecom its officers or staff, of the linked site. You access those sites and use the products and services made available at those sites solely at your own risk.

Next Telecom requires that you request its permission to link to this site. If you would like to link to this site please email the CIO of Next Telecom at info@nexttelecom.com.au.

Jurisdiction

This website is governed by, and is to be interpreted in accordance with, the laws of New South Wales, Australia.