Next Telecom Unified Communications

Unified Communications allows a mobile phone to act like a corporate phone extension

Seamless passing of calls between the fixed and mobile networks

Next Telecom's unified communications allow a mobile phone to act like a corporate phone extension with seamless passing of calls between the fixed and mobile networks without hanging up. Broadsoft's UC One app allows you to manage your desk-phone on your mobile remotely. 

Features and benefits

Features Benefits

Simultaneous ring

To your workstation phone and mobile.

Shared call appearance

The appearance that all calls are received at your desk phone extension.

Remote office

Allows staff to operate their office phone as normal from any phone in the world.

Voicemail

Can be provided as a system-wide service to every extension, independent of location.

Fax to email service

Virtual faxing service to receive and manage faxes via email.

Voice to email

Direct voicemail retrieval via a handset or via an email inbox as a sound file.

Toolbar integration with MS outlook and web browser

Enables users to make and accept telephone calls, and change telephone settings in Microsoft Outlook and Internet Explorer browsers.

Identify callers from corporate and Microsoft Outlook directories.

Full call control (answer or soft pick-up, hold, end, 3-way conference and transfer or retrieve voicemail).

Toolbar connects to MS Exchange Server and corporate directory systems so that the whole organisation can call one another with a single click, regardless of location.

Receptionist

Provides reception operators with a computer application to manage call routing even for large and very busy switchboards from a desktop.

Dial and transfer calls and email from the single-page application.

Employ the benefits of integration with a number of mail applications (Microsoft Outlook, Lotus Notes, any LDAP richer options for handling a call).

Organically route calls across multiple sites.

Operators can see every extension throughout the network and whether it's busy or idle, so calls can be handled intelligently.

Auto Attendant (IVR)

Create customised messages to the caller, such as personal greetings, or hours of operation.

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