Award Winning Service

Next Telecom is all about excellence in service

Next Telecom is an established Australian owned telecommunications Service Provider servicing the Small Medium Business (SME), Medium Business (SMB) and corporate markets in Australia. Our mission is to provide the most sophisticated service levels available in the industry delivered through a personal account management program rather than a call centre environment.

Our Promise

Most of our competitors end their care the moment you have become a customer.

We believe if a supplier is not prepared to stand behind claims of quality there is no point making those claims in the first place.

We stand firmly behind all of our promises and encourage you to contact us today for a fair deal from an Australian company with an excellent range of products.

Award-winning, industry leading telecom services

Australia's leading provider of IP Telephony, nbn products, Voice / Mobile / Inbound and business telephone systems
Next Telecom Awards for Customer Service
Winners of the 2011/2012/2013/2015/2016/2017/2018 Gold Medal for Excellence in Service and the 2013/2014 Acomms Awards for Commitment to Service.
Our promise is to provide you with:
Award-winning service
Within business day response
Guaranteed product performance

Next Telecom IP Telephony, Voice / Mobile / Inbound and National Broadband Network Services to the SMB market

At Next Telecom we specialise in providing Next Telecom IP voice which can replace your current business phone system, mobile and data services, giving your business the opportunity to purchase the most advanced products on the market at a competitive price. We deliver solutions to give the best possible project outcome in terms of design, manageability and functionality.

Our products are designed and tailored to benefit businesses using the very latest technology; we focus on producing individual solutions for each project and each new customer.

At Next Telecom our philosophy is to provide our customers a fresh approach which is backed up with service. Anybody can make a good-quality product for a high price, or a poor-quality product for a low price but to make good products at good prices, you need to develop methods that are both cost-effective and innovative.

We deliver what we promise

Our products are professionally designed to ensure we deliver what we promised and there is no chance of misrepresentation.

There are no barriers between sales and provisioning at Next Telecom, communication is the key to our satisfied customers.

We ensure your money will be spent on service that is guaranteed to perform as it should in any service industry.

Our commitment

To back up our first-class services, we offer a written guarantee to respond to any enquiry within a business day.

Our staff have been instructed to ensure emails, phone calls and written correspondence are responded to within this time frame.

We offer 100% commitment to service and response from the first point of contact for the life of our client.

Let us prove it.

Let one of our experienced business development managers meet with you and show you why you should choose Next Telecom.

Fill in your details below and one of our business development managers will contact you.

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Our Supporters

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