Customer Testimonials

Is it possible to have access to a telecommunications company that actually delivers on its promises?

The answer is yes.

Built from the ground up in 2006 with this purpose in mind, Next Telecom is a leader in the provision of telecommunication services with exceptional customer feedback.

97.5% of respondents said overall they rate Next Telecom as "good or excellent as their telecoms service provider”.

See some of our latest testimonials below:

What our customers say...

Next Telecom have provided us with outstanding support in the process of our Perth branch office transition to NBN. Nothing has been too difficult and issues such as new VOIP phone programming, routers programming, VPN functionality have been handled professionally and efficiently.

Mark Breznik

Marketing Manager | Emona Instruments

What our customers say...

Can I say how impressed I was with with your prompt, efficient and helpful response to the problem in porting back to Next Telecom ... and that's where I'll stay.    In particular ... thank you for steering me through those dangerous waters.

Tim Webster

Radio Host| 2UE

What our customers say...

Great company to deal with. Very professional and responsive for all our telecommunications needs. We have forged a winning partnership with satisfying results.

Mario Fricot

Finance and Administration Manager | Fitness Australia

What our customers say...

A big thank you to you and your team for an amazing implementation of ourphone system. Honestly, this whole experience ran like clockwork. Telstra was bypassed on every front and it was a pleasure to watch the whole thing unfold. Justin was awesome. He made himself available 24/7 and willingly engaged with our IT staff and electrician to ensure it all ran smoothly. Very professional, 5 star service. Will be recommending you guys to the entire First National network.

David Westerman

First National

What our customers say...

I just wanted to give some quick feedback with regards to our new phone system installation and training – as managed and run by Martin Sliwo. Martin did a great job, he really looked after us and we’re all very happy with how things have gone so far.

Chris Brimble

Knowledge & Information Manager | Pacific Trade Invest

What our customers say...

We've been with Next for about 6 months now and we couldn't be happier.  The phones all work great and we have had outstanding level of customer service from day 1.  We have a very simple phone service at our small office and this level of customer service is not something we're used to.

Keith Lindner

Project Manager | The NTF Group

What our customers say...

I'd like to say how extremely happy we are with Next Telecom. Your service and support has exceeded our expectations. We regret not coming on board sooner. We are so pleased with Next Telecom we are in the process of setting up a third internet service for our Melbourne office.

Michael Chajter

IT Manager | Fastway Couriers Melbourne

What our customers say...

Compared to what was happening with our old supplier - Next Telecom's system ROCKS! There are now so few missed calls, the voicemail system is excellent. The caller ID works well and I got a report from Justine with all the incoming calls; first time ever.

Ian Bridges

CIO | Planet Ark

What our customers say...

Every call I've had has been fantastic quality - and it's been great having you handle things on this side, as everything we've thrown at you has been fixed almost instantly. Thanks so much for all the work you put in, it seems to be fine-tuned now into a fantastic service.

Matthew Barr

Purchasing / IT Manager | Qualatex Balloon Pty Ltd

What our customers say...

Good customer service. Any issues are resolved quickly to our satisfaction.

Gavin Keeble

Director and General Manager | Secondnature

Call 1300 00 NEXT to speak to our specialists

Our Supporters

ASX Refinitiv