Ensuring excellence in service
Executive Chairman and CEO
Ryan O'Hare's career began in retail distribution before assuming control of the U.S. operations of a global energy and telecommunications services business.
In 1993, to capitalise on the imminent deregulation of the telecommunications industry, Ryan founded a startup telecommunications service provider, corpTEL Communications. corpTEL quickly became one of the largest privately owned telecommunication service providers in Australia, recording revenues in 1998 of over $150 million. Ryan was its major shareholder, Chief Executive and Chairman until its eventual sale to Australia's third largest carrier at the time, AAPT Limited.
People Telecom Limited was co-founded by Ryan in 2000. Five years later, annual revenues had grown to over $150 million. Today it is part of the Vocus Group that generates revenues of over $1 billion per annum.
Next Telecom was founded by Ryan in 2008 and has since become a multi award-winning IP telecommunications provider for business customers in Australia and across the United Kingdom.
As an extension to telecommunications, in 2014 Next Business Energy was born. Alongside its sister company, Next Telecom, it is now one of the fastest growing business to business energy retailers in Australia - delivering superior service via its talented staff and superior online technology.
Executive Director, Director of Sales
Gavin Roache has spent 21 years in the telecommunications industry and is a co- founder of Next Telecom, having previously worked as a commercial manager in the energy industry for Eutillty
Gavin served as General Manager of Business Sales for People Telecom Limited for seven years from its inception through to a fully listed company on the ASX where he contributed to its success in reaching revenues of $150 million per annum. The combined entities he has served together with the same directors and management team for 18 years.
Prior to People Telecom Ltd Gavin worked for Tel.net Media where he was Director of Sales for Asia Pacific and Northern America - and was responsible for sales of value-added IP Data products to telecommunication carriers, online ad brokers and internet service providers throughout Asia and the United States and Canada.
Previously, Gavin was Sales Manager for corpTEL Communications Pty Ltd (now part of the AAPT Limited group). Under his management, the sales team generated the highest revenue per sales person in the telecommunications industry. Gavin also spent eight years in management roles in the hospitality industry including five years with Accor Asia Pacific.
Chief Financial Officer
Karen Jones is a qualified CPA and CMA, with international experience as a commercial accountant and Chief Financial Officer.
For the last ten years she has worked in the Telecommunications Industry and has a large amount of experience in launching and managing businesses in Europe, Australia and the South Pacific.
Karen joined Next Telecom Pty Ltd in April 2009 and manages all aspects of financial management within the organisation.
Executive Director, Chief Operations Officer
Mark Manion joined the team having spent fifteen years in the telecommunications industry working both in public and private sectors. Mark was previoulsy General Manager Consumer and Commercial at People Telecom Limited.
Prior to that Mark held the positions of National Sales Manager for Consumer and Commercial at AAPT Ltd, National Sales Manager for Century 21 and NSW/ACT State Manager for Telstra "T" Shops.
Mark has also worked in the retail industry for Lion Nathan in New Zealand and Coles Myer as NSW Regional Operations Manager Liquor.
Mark's in-depth knowledge of Customer Service, General Sales and Operations Management from a number of different industries is helping shape our customer service experience.