Direct Routing with Microsoft Teams

Voice and video calls with Microsoft Teams Direct Routing

Cut out the complex hardware and let the Microsoft Office 365 cloud solution deliver for you.

Teams is Microsoft’s next generation for unified communications and collaboration. Next Telecom has developed an innovative solution to integrate your phone services with Office 365 and Microsoft Teams using the Direct Routing for Microsoft Teams service.

By using MS Teams Direct Routing you can connect your existing phone numbers and use the phone system built into Office 365.  Provide a simple, cost effective and reliable solution that is ideal for your employees, wherever they are working from.

Microsoft Teams Direct Routing is best suited for organisations of all sizes that subscribe to Office 365 and want a rich collaboration and communications experience.

microsoft teams direct routing Jabra Evolve 2

The Microsoft Teams Direct Routing solution

Calling in MS Teams starts with Microsoft Phone System. It provides the calling features every organization needs.

Direct Routing allows customers to connect their telecom voice trunks directly to Microsoft 365 so people can make and receive calls.

Enable people to use existing phone numbers with Direct Routing in Teams Phone System for a complete calling experience that includes dial tone.

Get the rich Teams calling experience using existing phone numbers.

Handle complex global calling requirements of large multinational organizations with Direct Routing.

No costly hardware installations or firmware upgrades - a pure cloud solution that can be deployed rapidly.

Simple pricing with PAYG or Unlimited Plans and Office365 licensing remains with your Microsoft partner.

What is Microsoft Teams and how could it work for your organisation?

Work from Home with Teams

Microsoft Teams is a collaboration app that helps your team stay organized and have conversations—all in one place. Here's a quick look at the left hand side of Teams.

Next Telecom can connect your existing phone numbers to Microsoft Teams using the Direct Routing for Microsoft Teams service.

Direct Routing for MS Teams - giving you all the features of a traditional phone system, in the cloud.

Pricing and Options

We are connecting businesses every day - find out how we can help you get Direct Routing for Microsoft Teams working for you.


Pay As You Go Plan
SIP Channel
Outbound calls charged at our competitive rate
$15 per user/month
SIP Channel PAYG - Per Channel

Capped Plan

Capped Calling Plan
Unlimited Local and National Calls
Unlimited Mobile calls
$34 per user/month
IDD calling and calls to 1300/13 not included
Please refer to tariff sheets

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What is Microsoft Teams?

Microsoft Teams is the messaging app for your organization—a workspace for meetings, real-time collaboration and communication, and file and app sharing. Teams has advanced security features built in so you can relax knowing your info is backed by enterprise-grade security. Enabling Teams Calling allows you to bring your phone system functions into Teams to allow fora single communication application for your workforce.

What is Microsoft Calling in Teams?

Calling in Teams refers to the capability of people to make and receive phone calls in Teams. Each user has direct in-dial functionality either via new phone numbers or porting your existing phone numbers across to Next Telecom. Teams has many calling functions such as Auto Attendant, Queue /Hunt Groups and Conferencing Solutions. Speak to our Business Development Managers to find out more information about how you can make the most of Microsoft Teams Calling.

What do I need to use Microsoft Calling in Teams?

If your organization would like to use Microsoft Teams as your calling solution you will need a current Microsoft 365 subscription for each user with either an E5 Licence which includes Phone System or add-on Phone System User licence along with the Next Telecom MS Teams SIP Trunk service.

What is Microsoft Teams Direct Routing?

With Next Telecom’s solution, you can use Microsoft Teams as your new UC platform with built-in telephony support. We can enable your
E-Series Office 365 Licensed Team clients to add Microsoft’s Cloud PBX functionality with direct connection to the Public phone network without the need to deploy or manage complex on-premise Session Boarder Gateway Controllers(SBCs).

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