Managed Services

Managed Services

Next Telecom offers two managed networks solutions for our customers.

Managed UniFi Portal

Cisco Meraki Centralised Cloud Dashboard

Contact us and a Next Telecom Solutions Consultant will help you find the best solution for your business.

Managed UniFi Portal

Next Telecom provides a Managed UniFi portal to allow customers to view, monitor and manage their data networks.

If a device goes offline an automated email is sent to all Customer Administrators such as your IT Department or Office Manager to notify you of an outage – this may be a local site issue such as power or a failure of the WAN/Internet link. This alert ensures that the appropriate people are notified as quickly as possible to ensure that the required troubleshooting is performed to restore data connectivity to your location.

Next Telecom can supply a range of hardware including but not limited to Managed POE Gigabit Switches, UniFi WiFi Access Points, UniFi Security Gateway Appliances as well as the EdgeRouter range of devices to handle service speeds from 10Mbps to 1Gbps.

The UniFi portal allows you to configure a WiFi SSID for your Guests that restricts their access to the Internet and not your local network. You can customize the splash page that your users see and redirect them to your website once they have authenticated with either a password or a hotspot token.

Next Telecom has managed the deployment of WiFi throughout many businesses while also upgrading the Internet Services at site. At many sites we have found the existing WiFi to be bottleneck causing slow speeds – Many customers have upgraded to the latest AC Pro with both 2.4Ghz and 5Ghz networks to achieve the fastest WiFi available.

Next Telecom performs regular configuration backups of all devices in the event of a hardware failure. We also regularly upgrade your devices to the latest firmware to ensure that your network is kept up to date.

Cisco Meraki Centralised Dashboard

Manage your entire network from a centralised dashboard.

Next Telecom can supply, manage and install Cisco Meraki MX Security Appliances across your sites. We will handle all configuration and installation of the equipment and provide your IT Department or Office Manager access to the Centralized Cloud Dashboard to see the active status of the network.

Email alerts are used if a device goes offline, reboots or experiences high latency or packet loss.

Meraki’s Software-defined WAN is a new approach to network connectivity that lowers operational costs and improves resource usage for multi-site deployments, allowing network administrators to use bandwidth more efficiently and ensure the highest possible level of performance for critical applications without sacrificing security or data privacy.

Next Telecom can provide multiple WAN links to be connected to the MX Security appliance including NBN TC4, NBN TC2, Fibre400/1000, Telstra/Vocus/Optus/Superloop Fibre access as well as 4G Mobile Data over the Telstra and Optus networks to provide the best mix of data services.

Utilizing a Cisco Meraki MX Security Appliance allows you to ensure the highest possible uptime and performance to your businesses applications. In the event of an outage to a link traffic will re-route via the best available path – e.g. if your NBN service goes offline traffic can then reroute via 4G backup until the Primary link has restored.

Cisco Meraki MX Security Appliance allows you to optimise the best path for the application to follow – for example Voice Traffic can be routed via a dedicated Voice link and in the event of an outage re-route via the Internet.

Next Telecom can provide multiple WAN links to be connected to the MX Security appliance including NBN TC4, NBN TC2, Fibre400/1000, Telstra/Vocus/Optus/Superloop Fibre access as well as 4G Mobile Data over the Telstra and Optus networks to provide the best mix of data services.

Intelligent Path Control – Policy-based routing to determine the best path based on source, destination or application including dynamic path selection based on current performance.

Secure Connectivity and Remote VPN – Cisco utilizes Auto VPN to automatically create an update IPSec VPN tunnels between your locations and remote users.

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