We understand that relocating your business can be an exciting, but occasionally overwhelming time!
Next Telecom's provisioning team, responsible for Cloud IP telephony & Data, have extensive experience in successfully managing business IT relocations. We know and understand the processes to follow, the potential pitfalls and important things to look out for.
Download our Relocation Guide where we’ve listed all the things you need to consider during relocation and provided you some useful checklists. Take some of the stress away and ensure you are on track. Our guide will provide you with all the details you require to plan and prepare for the BIG day!
Above all, Next Telecom will go to great lengths to ensure you can relocate your telecommunications services with confidence.
Telecommunications should play a very big role in deciding on your new location. Not all sites are equally well connected to all services.
Check with the building management of any potential new site and get the details about its communications capacity. These are the important questions to ask:
How far is the site from the nearest telephone exchange? If it’s too far away your internet speed will be affected
Do other tenants in the building have the kinds of communications you need, such as Fibre and NBN? Don’t wait and discover you can’t relocate your existing service after you sign the lease.
Consider taking advantage of Next Telecom’s site assessment service. We will be able to guide you through the process and run checks on any addresses you have in mind.
As soon as you have settled on your new location it’s time to get the ball rolling on your relocation. It is critical to allow enough time to book the installation of your new services. Office relocations can take far longer than expected so you can never start too early.
Some products can take longer to relocate than others. A Fibre and NBN service can take extra time if your new site is not ready to go.
Telecommunications services have lead times that you need to be mindful of when planning your move.
The short answer is, it depends. The closer your new premises are to your old site, the more likely it is that you will be able to keep your number. Most telephone numbers are native to one exchange, so if you are moving into another exchange area, you will likely have to change phone numbers. There are instances where you may be able to keep the same number.
1300/1800 (Inbound numbers) are generally pointed to an office landline. If you are changing office numbers it’s important to change your 1300/1800 answer points so you don’t miss any calls during your office transition.