NextTelecom logo
a fresh approach to telecommunicationsa
Australian Customer Service Awards 2011 - Gold Award
 
A fresh approach to telecommunications
Ip Telephony, Data, Mobile, Inbound, Service
 

Next Telecom is all about excellence in service.

Next Telecom is Australia's leading telecommunications service provider specifically servicing medium to corporate business markets in Australia:
  • IP Telephony delivered with Cisco phones
  • Award winning service (Gold Medal 2011)
  • One bill with online billing for every service
  • Inbound reporting for 13,1300,1800
  • IP Data, Ethernet, Fibre, backup links
  • SIP Voice, ISDN, IP Links
  • Mobile management and fixed wire services

IP Telephony is available right now delivered over Cisco hardware. To speak with our team call Next Telecom on 130000 6398.

 

Online Services

At your finger tips

Online Services

Online billing at no cost

Yes, online billing at your fingertips and at no cost.
Next Telecom online billing provides your business with the abiltiy to manage calls, statistical information, graphical charts and historical data.
NextTelecom News

04-May-2012

News from www.itwire.com

http://www.itwire.com/press-release/54515-next-telecom-announces-today-that-it-has-become-one-of-the-fastest-growing-providers-of-hosted-pbx-products-on-the-amcom-hosted-telephony-network 

04-May-2012

Next Telecom on Twitter

Follow the team and the CEO 

http://twitter.com/#!/nexttelecom 


01-May-2012

IP Telephony

Next Advantage is our own IP Telephony suite of products.

A full switch to Voip with hardware provided and no capital outlay, its a transformation which 

brings your desktop and phone as one. Call us today on 1300 006398 and ask for sales.

02-Apr-2012

Next Telecom turns 4!

April is a special month for Next Telecom as we now enter our fifth year, 

servicing business customers in Australia. 

We have quickly become one of Australia's fastest growing service providers. 

Happy Birthday Next Telecom !! 

24-Jan-2012

Next Advantage Platform

Already in January 2012 we have deployed another 80 Cisco handsets to five new clients, 
making the transition to IP Telephony. 
Our platform delivers:
Mobile phone integration
Unified messaging 
Desktop integration 
Advanced reception functions
A fully customised, hosted Next Advantage solution gives you access to the latest features for a fixed monthly fee.
Call the team today on 1300 006398.

25-Nov-2011

Next Telecom becomes a supporter of RCSA

Next Telecom has become an official supporter to the Recruitment and Consulting Services Associatioin of Australia and New Zealand.  Next Telecom is the leading provider of Telecommunication services to associations in Australia. We look foward to providing services to the association and its members.

21-Nov-2011

Cisco 504G IP Phone

Imagine no maitanance costs on your phone system! Now more than ever customers are wanting to reduce line rental and move towards business grade Voice over IP. Next Telecom has the perfect business grade solution for your business. The Cisco 504G Ip phone allows you to manage calls with more functionality than traditional phone handsets. Call the sales team today to ask for a free onsite demonstration.

Call 1300 006398

04-Oct-2011

October

Next Telecom has now partnered with Nextel and can provide your business with in-house hardware support for your existing phone system.One supplier for service of hardware and service of your telecommunications traffic.


12-Sep-2011

Australian Service Excellence Award finalist

Friday 9th of September Next Telecom has been chosen as a state and national finalist for the 2011 Australian Service Excellence Award. The award demonstrates the commitment Next Telecom has towards customer service and is now clearly stated. Fingers crossed we go one step further and win it! For more information on the award

www.csia.com.au

01-Sep-2011

Real time messaging

Next Telecom has partnered with realtime corporate audio services. Allowing our customers
to have tailored message on hold services and presented by quality audio announcers.
So if you want professionalism in your organisation for on hold services and remove
tacky FM services which irritate your potential customers, talk to the team at Next Telecom today.

27-Jul-2011

Next Telecom enters Sydney to the Gong bike ride

In our first day of launching our team to raise money for MS the first hour we have raised over $400 and theres four months before the event. We hope to raise lots more, your donation would be fantastic, have a look at our page
http://register.gongride.org.au/2011-Sydney-to-Gong-Ride/Next+Telecom

01-Jul-2011

Next Telecom team challange 23km

GoFundraise.com.au/page/NextTelecom

09-Jun-2011

Cloud communications (Hosted Telephony)

Cloud Communications (Hosted Telephony) Removal of traditional hardware makes sense , pabx maintance costs dont. Call our team today at Next Telecom 1300 006398 to discuss how you can transfer your communications to the cloud.

01-Jun-2011

More media

Managing Director Ryan O’Hare said “After nearly 3 years of operation winning this award is a testament to the organisations mission to be the leader in service in this highly competitive telecoms environment. While most telecoms companies claim their service levels are the best, our less than 30 second answering, advanced billing, knowledge and overall award winning customer service sets us apart. We encourage small business in Australia to look at Next Telecom, an Australian company to manage their telecoms and feel the experience for themselves”.

25-May-2011

Media Release

Click on the below link to view media on our Gold Award.

http://www.whatech.com.au/technology-releases/business-telephony/4847-next-telecom-gold-award-customer-service

19-May-2011

Next Telecom wins 2011 Gold Customer Service Award

Last night Next Telecom recieved confirmation it has won Gold Customer Service Award 2011 from Australian customer service Awards (ACSA). A quote from Director of Operations at ACSA "this is truly an outstanding achievement and you can be extremely proud of your commitment to delivering a first class customer experience"

Congratulations to Justine and her team at Next Telecom, as quoted by Justine it is high fives all day at head office!

13-May-2011

Another Great Testimonial!

I'd just like to especially thank you for responding so quickly, knowledgeably and effectively to my query.  And this is not the first time! There is a stark difference between contacting Next Telecom and contacting Telstra, Optus, AAPT, and that difference is very much appreciated.  Please pass on to the Directors that you are on the right track.

Simon Haslam
Finance and Administration Manager
Byron Shire Echo, Tweed Shire Echo Newspapers

06-May-2011

Australian Customer Service Awards

Next Telecom is currently being assessed for customer service standards.
Australian Customer Services Awards of Australia is assessing our overall performance,
we will update you once the process is complete.

Regards
Next Telecom

06-May-2011

May MOBILE CAP plans

The Next Telecom Sales Team has launched brand new mobile capped plans effective from the 1st of May 2011.
Call Sales on 1300 00 6398 today to find out about our new capped plans.

14-Apr-2011

Growth and Expansion

Next Telecom has outgrown its St Leonards national office and will be moving to brand new offices located at Level 2  9 Help Street Chatswood,this building was previously home to CSR. The Sydney staff will be moving on the 1st of May 2011 and will be welcomed to a complete new fitout!

04-Apr-2011

Next Telecom now on facebook

www.facebook.com/nexttelecom is the location of our company facebook page. Feel fee to visit our page as well as our linkedin page for product updates. Simply click on the links below.

03-Mar-2011

next advantage available now!

Imagine future proofing your business telecoms with state of the art-of-the-art IP handsets, lower call costs and NO monthly rental. There is no better time than now to transform your business communications to IP technology and significantly improve your telecommunication services. All with no capital investment via the Next Telecom next advantage system.
Call us today on 1300 006 398 to discuss our new state of the art Cisco IP handset offering.

20-Jan-2011

$139 Business Cap

Business mobile users with heavy usage can now take advantage of our new (Next $139) Capped plan.
Call us today on 1300 00 6398 to discuss your mobile business communications.

09-Jan-2011

2011

With 2011 well underway its a great opportunity for your business to review your telecommunication requirements. All the staff are here to help so call us today to discuss your telecommunication needs.
Call: 1300 00 6398

06-Dec-2010

Survey delivers outstanding results

Shortly we will make available the full results of our customer satisfaction survey. The results are a true reflection of the service which we provide. One of the most pleasing indicators to come out of the survey was,
"91% of all our customers would reccommend us"

29-Nov-2010

Customer survey launched

Results will soon be announced of our customer feedback which went out today . Next Telecom does not have a TIO complaint a great result for our operations team, service is our key focus.

29-Nov-2010

Mobile caps now available

Next now has sim only and capped plans available on the Optus and Vodafone network.
We also have wirless mobile plans available, call the sales team today on 1300 006398.

24-Nov-2010

Friday 26th new capped plans to be launched

This Friday the 26th of November we launch our next cap plans for mobiles. Designed for the SME market our new capped plans will be on the optus network and will provide excellent opportunities for business customers to have fixed wire and mobile on circular billing. Call us today to speak with our sales team, just ask for a next cap.
Ph: 1300 006398

15-Oct-2010

Capped Plans

Unlimited calls, Data Inclusive. Next Telecom capped mobile plans soon to be released!

15-Oct-2010

New Mobile Plans

Next Telecom will be launching new mobile plans very soon. Stay tuned.

06-Oct-2010

Fitness Australia

We are please to announce our association with Fitness Australia and its members.

07-Sep-2010

Next Telecom approved supplier to RVA

Next Telecom has become an approved supplier to the Retirement Village Association in NSW/ACT
www.rva.com.au 

28-Jul-2010

Web SMS Now Available

Next Telecom now provides its business customers with a web based SMS service. This service is ideal for the sending of bulk SMS for marketing or competition purposes, billing reminders, special offers etc.
We provide competitive pricing and an easy online account portal.  This service gives you total control over your SMS requirements.  For further information and pricing contact Next Telecom on 1300 00NEXT.

23-Jul-2010

Inbound Numbers 1300

Do you have a national 1300 number? Do you need several 1300 numbers for sales and marketing, customer service or order taking? At Next Telecom we can not only give you new numbers we have some of the most competitive pricing in the inbound market. Talk to our inbound specialists today on 1300 00 NEXT.  

25-Jun-2010

Live DSL Billing

Live data billing is now available! You can view your data usage online.

21-Jun-2010

New DSL Usage Tool

July 1st - Next Telecom will launch it's new DSL usage portal. From this date all data customers will be able to log on to live usage reports.

15-Jun-2010

No mobile phone plans!

At Next Telecom it is sim only for business users. No monthly plans or commitment, no caps, just pay for the calls you make.

15-Jun-2010

One Bill For All Services

At Next Telecom we are one of the few providers that still provide all services including rebill of all line rentals.
Fixed wire, mobile and data services all on one bill! 
So call us today to have one billing provider on 1300 00 6398.

23-Apr-2010

Our New ADSL2 90Gig Plan

The data team at Next Telecom are pleased to announce the new 90Gig ADSL2 plan. Along with 90Gig we offer unlimited off peak downloads. Available from the 23rd of April 2010.

17-Mar-2010

Voice Over the Internet

Next Telecom will be launching its Voice over IP suite of products from June 2010. Combined with fantastic land line plans this will provide your business with a  real opportunity to obtain COST SAVINGS ON LINE RENTALS.

23-Feb-2010

Ethernet Over Copper

Next Telecom has launched its full suite of Ethernet Services, offering business customers up to 20/20meg.
Using existing copper we are now able to upgrade your business from ADSL to our new suite of virtual Ethernet Services.

01-Feb-2010

ADSL2 Available

If you are looking for a fast broadband connection for your business then speak to our sales team regarding ADSL2. Next Telecoms data plans have been designed to offfer small and medium size customers flexible pricing plans with fast download speeds.

01-Feb-2010

Golf Management Australia

Next Telecom is proud to announce it has become a sponsor of GMA NSW. We look forward to working with the group and hope to have a long business partnership within the industry.

01-Feb-2010

New Testimonal

Click on the link at the bottom of our home page (testimonial) and view our comments from one of our valued customers.

01-Feb-2010

New Website Launched

The team from Next Telecom would like to thank Gavin Rogut from Enjin Australia.  Enjin have put in an amazing effort over the holiday season to have our new website up and running for Feb 2010, ENJOY!

01-Feb-2010

SIM Only Plans

Next Telecom SIM Only Plans have been designed to allow you flexible usage without breaking caps or failing to meet your usage plan. We charge only for what you use, no monthly plans!
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