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Step into the future of Unified Communications and Contact Centres

We are Cloud Communications for Business

Cloud Communications for Business is our tag and it's the essence of everything we do. From solution architecture to customer support, we provide cloud services for every business type throughout Australia and Globally.

Cutting Edge Products

In today’s fast-paced world, effective communication and collaboration are essential for the success of any organisation. Next Telecom is proud to offer a range of innovative solutions leveraging MS Teams, Business Grade Fibre and our call centre options.  

Award Winning Service

We're proud of our award winning service and we stand firmly behind our promise to provide the most sophisticated service levels in the industry. And we deliver this through a personal account management program not a faceless call centre environment.
Australian brands that trust Next Telecom as their supplier:

A CommsGroup Company

Next Telecom is the national brand of CommsGroup Limited (ASX: CCG)

Google Reviews

ACOMMS / CSIA

9 x Awards won since 2011

Business solutions for Corporate Australia

Business Communications

MS Teams Calling

Microsoft Teams Calling is a full enterprise grade phone system providing a professional call experience with :

Auto Attendant

Hunt Groups

Call Queues

Voicemail to Email

Video Calls and Conferences

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Customer Experience Management

Cloud conTact centre

Our unified communications solution for your customer interactions will empower your staff to meet ever-changing customer demands.

Real-time analytics

Call Recording

Call Reporting

Cloud Based Tech

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High Speed Broadband

BUSINESS fibre

Business Fibre Internet is a premium, high performance business broadband service that provides the speed and bandwidth that is crucial for modern, data hungry businesses.

Bandwidths up to 10GB

4G Failover

Rapid Activation

AU based support

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Call 1300 00 NEXT

to talk to our specialists

next telecom

Cloud Communications for Business

It's what we do!

Next Telecom is an Australian-based telecommunications provider offering a range of communication services tailored for business and corporate clients. Since its inception in 2008, the company has grown to become a prominent player in the telecommunications industry, known for its innovative solutions and customer-centric approach. Next Telecom is the national brand of ASX listed (CCG) comms group.

Innovation and Technology

Next Telecom prides itself on leveraging cutting-edge technology to deliver robust and reliable telecommunications solutions. The company invests in modern infrastructure and partners with leading technology providers to ensure its offerings are up-to-date and capable of supporting the latest business requirements. Next Telecom is a leading provider of MS Teams Calling and Cloud based services.

Customer Focus

A key differentiator for Next Telecom is its focus on customer service. The company emphasises personalised service, with dedicated account managers and tailored solutions designed to meet the unique needs of each client. This approach has earned Next Telecom a reputation for reliability and responsiveness in the highly competitive telecom market.

Why Next Telecom?

We are Australian-owned

We provide a personal account manager

You get Australian based support

We dont operate overseas call centres

We only service business so we are not tied up servicing residential customers

We have earned a 5-star service rating

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We get satisfied customers

We're proud of our service, we've won awards for it and customers agree. See our latest Customer Satisfaction Scorecard below and read our customer testimonial (scorecard published May 2024).
Surveys completed
Bad
OK
Good
Awesome!
18
0
0
5
13

Is it possible to have access to a telecommunications company that actually delivers on its promises?

The answer is yes!

Built from the ground up in 2006 with this purpose in mind, Next Telecom is a leader in the provision of telecommunication services with exceptional customer feedback.

90% of our support team are Australian based at our Sydney & Melbourne NOCs and we have staff and dealers based Australia wide available for local support if required. If you are looking for a Cloud Business Phone System provider, Next Telecom brings over 15 years of experience with IP Telephony and a quality Australian based support team.

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Latest news from Next Telecom
Next Telecom Blog
We're passionate about cloud communications for business, read our thoughts on exciting industry developments below or see our News Page for more.

Award winning - industry leading

We are Australia's leading provider of IP Telephony, nbn products, Voice / Mobile / Inbound and business telephone systems. We've been winning awards for the past decade!