Direct Routing for Microsoft Teams. Using the Microsoft Teams Phone System inside Office 365.

From $10 per month, you can enjoy the simplicity and ease that comes with the Microsoft Teams Calling application located within the the Office 365 (O365) environment. Microsoft Teams Calling comes with a range of great value plans.

Choose by the user with PAYG or Unlimited Teams Australian calling plans, by the channel with SIP for Microsoft Teams calling plans or super competitive International Teams calling plans.

Next Telecom Direct Routing for Microsoft Teams provides direct dialling capability from the Microsoft O365 Teams phone system. Now your teams can make and receive calls, communicate via chat, video calls and conferencing to people inside and outside your workplace using a single system - rather than using different tools for different calls.

Unlimited Teams Calling Plans from $15 per user.

PAYG Teams Calling Plans from $10 per user.

Best Microsoft Teams Calling plans

Number porting is available so you can bring your PSTN, ISDN, Mobile or VoIP Numbers to Direct Routing for Teams.

Using the Microsoft Teams calling, now everyone in your business, no matter where they are, can be connected with video conferencing to people inside and outside of the business, its included in every call plan package. Microsoft O365 gives you the ultimate Unified Communications solution.

Microsoft Teams Calling

With unlimited Australian calling plans starting as low as $15 per month, your CFO will be thrilled. We think we have the best value Microsoft Teams Calling Plans in Australia. Choose from our user plans or from our Teams Direct Routing SIP Channel plans.

The Microsoft Teams calling is the perfect Skype for business (SFB) alternative. Microsoft has signalled the end of Skype for Business by July 2021. Microsoft Teams Calling is the Skype for business replacement so if you need to replace SFB or looking for an alternative to Telstra TIPT give us a call.

Need a Contact Centre for Microsoft Teams? We have the solution with our depth of experience with Call Centre integrations with Microsoft Teams across a broad range of Contact Centre Platforms. We also have Call Recording for Microsoft Teams and AI Powered Call Analytics for Microsoft Teams.

To find out more about Microsoft Teams Call Plans submit the webform and one of our Australian based team members will be in touch.

It's really simple. We work with your Microsoft Partner or IT Team to deliver the Microsoft Teams calling solution

Your Microsoft Partner activates the Phone System. We provide the lines and the Microsoft Teams Calling Plan. You make voice and video calls. It's that simple.

As more and more Business & Enterprise clients migrate to Microsoft Teams as their primary collaboration and communication cloud-based platform, Microsoft Teams Direct Routing as Service will grow to be the default platform for business with 20+ staff.

All you need for the Microsoft Teams Phone System is Internet connectivity, a Microsoft Office 365 subscription with PBX (provided by your chosen Microsoft partner) and you're away. We think we have the best value Microsoft Teams Calling Plans in Australia.

Handsets not required with Teams Calling

You may be using a on premises PBX from Avaya, Alcatel, MiTel or one of the other providers that ruled the PABX space for the last 20 years. You may even be using Skype for Business on premises or in the Cloud.

Skype for Business will be decommissioned from July 2021 and many businesses will be looking for a Skye for Business replacement. With the rapid evolution of the phone system inside Microsoft Teams, we are about to see unprecedented activity in this space.

Workplace communication has fundamentally changed as collaboration platforms like Microsoft Teams have worked their way into the enterprise. The growth of remote work will continue to climb, further expediting the desk phone demise.

Microsoft Office 365 with the Teams Phone System will almost certainly be at the top of the vendor list.

This is primarily because Office 365 has broad adoption. Once an enterprise has licensed and deployed Office 365 for email, instant messaging, meetings, and team collaboration, considering the Teams Phone System for enterprise voice telephony becomes very compelling.

Forget about further investment in on-premises PBX or local SBC gateways to breathe life into legacy systems. Next Telecom Direct Routing for Microsoft Teams is a pure cloud solution; With our Microsoft Teams Calling Plans there's no need for costly remote hardware installations or firmware upgrades at every site so your infrastructure investment.

Did you know you can port your landline, VoIP and Mobile phone numbers to Teams Calling?

Number porting is available so you can bring your PSTN, ISDN, Mobile or VoIP Numbers to the Microsoft Teams Phone System.

If you’re married to your existing phone numbers, this means you can bring you can bring them along too. Phone number portability allows you to move existing phone numbers to the new system, or you can choose to allocate new ones.

All your staff, online on all of their devices, in all of your locations. Chat and messaging, phone calls, video conference, file sharing, and team collaboration tools all in a single platform. It's perfect.

Multinational Business? Multi Site Business? No Problem!

You may be running the phone system for an International business. Our Microsoft Teams Global Calling platform is for you.

Or maybe you have multiple sites around Australia using a range of disparate phone systems and you're trying to make them work together. The Phone System within Microsoft Office 365 Teams calling application is perfect for you.

Using the Microsoft Teams PBX and a suitable Microsoft Teams call plan you can bring all of your sites into the one room on a single unified phone system. And it doesn't matter where in the world you are located, Microsoft Teams Calling using Direct Routing works no matter where you are. Microsoft Teams Calling allows for very cost effective deployments with low monthly plan fees.

Comms Group Global Teams Calling Network Map April 21

Global Teams Calling network


Being a MS Gold Partner for Communications means something!

Its means that Next Telecom has been certified by Microsoft for our MS Teams Calling products and our ability to deploy them.

So choosing Next Telecom is choosing a Microsoft Teams Partner you can trust.

You can also Integrate your existing contact centre PBX with Next Telecom Microsoft Teams calling within Office 365

We know many business want to switch their staff to Microsoft Teams calling. But they have a sunk cost or are contracted with their legacy Contact Centre PBX. Next Telecom has a hybrid Microsoft teams calling solution. This allows your staff to make and receive calls within the Teams environment and allows call transfers between your staff and call centre teams.

Combine Microsoft Teams Calling with your PBX platform for advanced routing, auto attendant, reporting and analytics and call centre functionality with cloud-based Cloud Business Phone. Leverage the benefits of true mobility, collaboration and simplicity on one single, integrated platform across all your office locations.

Don't listen to us. Listen to our clients.

"Microsoft Teams enabled Video Conferencing and collaboration with internal parties and external vendors which is very important due to our location. The Microsoft Teams integration with our Contact Centre was seamless. It literally brings our partners, customers and vendors to our door."John Crawford, Chief Information Officer, Wingecarribee Shire Council.

Like taking candy from a baby

Getting started is as easy as 1, 2, 3 (and 4!)

Step 1

O365 Licence

Select or upgrade your Office 365 license with your MS Partner.

Step 2

Call Plan

Choose your Microsoft Teams Calling Plan, Unlimited or PAYG

Step 3


Choose your Voice and video devices or just use the Teams Client.

Step 4


Our Team deliver the agreed solution, deploying quickly and effectively.

Why Next Telecom?


With stacks of experience in delivering next-generation ICT solutions, our customer onboarding is considered world class.


Married to your existing phone numbers? Number portability allows you to retain your existing numbers.


No matter where your business is located, Next Telecoms broad network access can deliver business services


Order the number of Microsoft Teams Calling users you need now, and scale up (or down) quickly if required.


24/7 support manned by our Australian based and customer service focused engineers in our Sydney & Melbourne Offices.


We live by the philosophy that “we excel at delivering Cloud Communications for Business.” Simplicity is our essence.

Speak to an Microsoft Teams Direct Routing solutions consultant now.

Are you an IT or PBX Business operator? Microsoft Partners wanted!

Direct Routing for Teams FAQ

What is Microsoft Teams direct routing?

Direct routing allows you to make calls to businesses and customers around the world, all within Microsoft teams. By using a SIP Trunk to route your calls over the internet, this is a cost-effective solution within one platform.

How does direct routing work?

We simply host a Microsoft Teams-certified Session Border Controller (SBC) within our own network, which we then connect to our SIP Trunks. We then add another trunk between the SBC and Microsoft Teams so we can configure the line and connect this up with your Teams accounts.

What is Microsoft teams in a nutshell?

It’s a communications app that offers a host of features such as instant messaging, video meetings and file transfers within an organisation.

Can I have per user Teams Calling Plans or have Teams Direct Routing SIP plans?

Yes you can choose your Teams Direct Routing Call plans based on the number of users and each user can be on the phone at the same time. If you have 20 users you can have 20 simultaneous calls running.

Or you can choose a Teams Direct Routing SIP plan where you choose the number of Teams SIP channels to be shared by your team. If you have 10 Channels but 20 staff, only 10 calls can be taken at any one time.

What hardware can I use for MS Teams Phone System?

When you set up Teams you can add the licence to Desktop Phone, Desktop PC, Laptop, tablet or mobile devices

What if I already have Microsoft products like Office 365?

Microsoft Teams will fully integrate with your existing licence straight out of the box, so it’s ready to use right away.

Do I need to have a Microsoft Partner (MSP) to manage the MS phone teams phone system?

Yes a MS partner will be required to Manage the Teams Phone System deployment and manage the Moves Adds and Changes.

Is there an extra cost to enable Teams 365 Calling?

Yes there is an additional fee that will depend on your Tier of MS licensing. Speak to your MSP regarding these charges.

Who Manages the moves adds and changes to the MS Teams Phone System?

The MSP looks after no carrier related moves adds and changes. Next Telecom looks after carrier and number related changes.

Direct Routing for Teams Features

Direct Routing for Teams Features

  • Simple pricing with PAYG or Unlimited Plans
  • Office365 licensing remains with your Microsoft partner
  • Experienced professional services team with Teams PowerShell expertise
  • Rapid, centralised mass deployment across multiple sites
  • Cost effective, highly available voice connectivity
  • 25 Global POPs for International Call quality and superior multi office support
  • Flexible agreements - scale up (or down) as required
  • 100s of features of the MS Teams PBX including Auto Attendants, Queues and Hunt Groups
  • Each user has a dedicated phone number (DID) linked to Office 365
  • Number Portability of your VoIP, ISDN & PSTN Numbers
  • DID number availability in 6,000 cities globally
  • 24/7 support by engineers Proactive network monitoring