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Latest news from Next Telecom
We're passionate about cloud communications for business, read our thoughts on exciting industry developments below or see our News Page for more.

AI Is Revolutionising Contact Centre Software

In today's hyper-connected world, customer expectations are higher than ever. They want fast, personalised, and effortless service—anytime, across any channel. For contact centres, meeting those demands while maintaining operational efficiency has always been a challenge. Enter Artificial Intelligence (AI)—a game-changer in the evolution of contact centre software.

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